Return Policy
Custom Printed Products (Personalized Items):
Due to the personalized nature of custom printed items (including but not limited to custom T-shirts, mugs, wind spinners, etc.),
all sales are final. We do not accept returns, exchanges, or cancellations once the order is placed.
However, if your item arrives damaged, contains a manufacturing defect, or we made an error in printing
(such as incorrect names, designs, or colors not matching the order), please contact us within 7 days of delivery.
We’ll gladly offer a replacement or refund in such cases.
Please include the following in your message:
- Order number
- Clear photo(s) of the item and issue
- Brief description of the problem
General (Non-Custom) Products:
We accept returns or exchanges for non-custom items within 30 days of delivery, provided the item is in new,
unused condition and in its original packaging.
To initiate a return or exchange:
- Email us HERE with your order number.
- Wait for return authorization and shipping instructions.
- Once we receive and inspect the item, we will issue a refund or exchange based on your preference.
Please note:
- Return shipping costs are the responsibility of the buyer unless the item is defective or an error occurred on our part.
- Original shipping charges are non-refundable.